Privacy Policy

This Privacy Policy explains how Divya Technologies (“we”, “us” or “our”) collects, uses and protects information when you use the Mana Society mobile application and related services.

Information we collect

Depending on the features used by your society, Mana Society may collect your name, mobile number, authentication details, society and flat information, committee designation, maintenance and payment records, complaints, voting choices, amenity bookings, notices, calendar participation, device notification token and documents you choose to upload.

Administrators may record financial information relating to a society, including collections, other income, expenses, opening balance and employee details. Mana Society does not require residents to provide bank-account or card details for ordinary society record keeping.

How we use information

• To create and secure user accounts and verify mobile numbers.
• To provide society administration, financial records, communication, approvals, voting and booking features.
• To send service notifications selected by you or your society.
• To prevent fraud, investigate errors and protect users and the service.
• To maintain, measure and improve application reliability.

Sharing and service providers

Information is shared within the society according to the user’s role and the feature being used. We use service providers, including Google Firebase and Expo services, for authentication, cloud storage, application functions, notifications and technical operation. They process information on our behalf under their applicable terms and safeguards.

We do not sell personal information. We may disclose information when required by law, to protect safety and rights, or as part of a business transfer subject to appropriate protections.

Security and retention

We use access controls, authentication and cloud security measures designed to protect information. No system is completely secure. We retain information while an account or society uses the service and for a reasonable period afterwards where required for security, dispute resolution, financial record integrity or legal compliance.

Your choices and rights

You may review profile and society records available to you in the app. You can control notification permissions through the app and device settings. You may request account and associated personal-data deletion through our Account Deletion page. Some society financial or approval records may need to be retained or anonymised to preserve legitimate accounting and legal records.

Children

Mana Society is intended for adult society administrators and residents. It is not directed to children.

Changes to this policy

We may update this policy as the service changes. The current version and effective date will remain available on this page.

Contact

For privacy questions, contact support@divyatechnologies.in.